390 Drivers | Intermodal/Drayage | Reefer | Truckload Fleet
Market Express, based out of Portland, Oregon, offers dedicated, over-the-road, and regional truckload services in the Western 11 United States. MX Solutions also offers third Party Logistics and Intermodal services throughout North America. With a core value of “Safety First & Last,” Market Express went live with the Idelic Safety Suite® platform in June of 2021 to improve claims management, risk identification, and implement Idelic’s Driver Watch List to better identify risky driver behavior that required proactive coaching.
The Idelic Customer Experience team partnered with Market Express to develop an onboarding experience focused on accelerating their time to value by (1) ensuring Safety Suite users understood the most important capabilities, (2) data integrations were accurate and consistent and (3) they had the support and relationships through onboarding and beyond to get the most out Safety Suite.