- How to set performance benchmarks for your managers
- What managers need to know about driver-interactions
- How these fleets have improved driver-manager relations
- 01:11 – Speaker Introduction
- 03:25 – What Defines a Good Driver Manager?
- 16:34 – When Driver Managers Underperform: What Are the Consequences?
- 21:30 – Benchmarking Your Driver Managers
- 45:38 – Approaching Driver to Manager Communications: Impact on Retention and Performance
- 61:22 – Question and Answer
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