One of the biggest advantages of an electronic learning management system (LMS) is that fleets have the power to improve their professional development program using the data the platform automatically tracks. Collecting, analyzing, and acting on the data generated by online training enables fleets to review the performance of specific trainers, evaluate the effectiveness of different classes, and make any number of improvements to their program. In this way, fleets can unlock major improvements in their crash-rate, driver turnover, and insurance costs.
In-person training is also a staple in most professional development programs and a key part of any LMS. At the same time, however, while in-person training has its benefits, it’s often difficult to collect valuable data about its effectiveness that fleets collect during online training.
This is a huge hurdle to building an effective training system. If fleets want to elevate their safety and improve their professional development program, they need to ask the question: What are the in-person metrics I should be tracking, and how can I track them?
The Most Important In-Person Metrics You Aren’t Tracking
While almost every fleet keeps track of which drivers attended an in-person training, there are several metrics they must track beyond that:
Who administered the training
When it comes to improving your training program, it’s perhaps more important to know who administered a particular training session than who attended it. With this information, fleets can evaluate which of their coaches deliver the most effective improvement after working with a driver and which coaches need help.
Driver performance on examinations
Not all training yields the same results. Fleets need to diligently catalog their drivers’ performance on exams to see who may need to retake a class and which types of drivers benefited the most. This information can help fleets assign training that matches each driver’s learning style, which reduces the need for retraining and improves the effectiveness of each session administered.
Driver performance months after a training session
By tracking driver performance ongoing after receiving training, and considering a driver’s current performance in the context of their past training, fleets can differentiate between classes that deliver a short term boost to performance and those that create long term behavioral change.
How Technology Can Digitize Your In-Person Training
While your LMS is tracking all of this information for your online courses, compiling data on your in-person classes might not be so easy. Fortunately, technology offers a solution.
Idelic and CarriersEdge have partnered to help fleets overhaul their training program and diligently track metrics on all forms of training. Together, Idelic and CarriersEdge help fleets:
Assign training to the right drivers
The Idelic Safety Suite’s Driver Watch List uses artificial intelligence to identify which drivers are most at risk of a crash, display why they’re at risk, and enable managers to assign training that meets drivers’ specific needs seamlessly.
Tracks detailed metrics on in-person training
CarriersEdge enables fleets to catalog metrics on training conducted in-person, including attendance, training given, who administered it, and results of custom tests designed by fleets themselves. This enables fleets to analyze their training process and make the improvements necessary to run a top-tier professional development program.
Evaluate performance months after training
After a driver completes training, Safety Suite shows managers how that training has impacted their risk level since completing it and the Watch List flags them if they begin to show new signs of risk. Continuous monitoring of this kind helps fleets observe the long-term effects of the training they administer.
Using Safety Suite and CarriersEdge together, fleets unlock the ultimate training process, reducing their liability and turning at-risk drivers into award winners. If you’d like to learn more about how fleets are using Safety Suite and CarriersEdge to elevate their safety, watch a 2-minute demo or sign up for a deep dive here.