In our upcoming webinar with FleetOwner, “Retaining Drivers by Bringing Safety, Operations, and Recruiting Together,” which you can register for here, we’ll be discussing how disparate departments can lead fleets astray.
In anticipation of that event, this blog will cover three mistakes that disparate departments can lead to regarding your Safety, Operations, and Recruiting teams.
Safety: Little Visibility into Driver Training
It’s common for a fleet’s Safety team to identify at-risk drivers and assign them training, while the fleet’s Operations team carries that training out. Though this system is quite common, there is often a lack of visibility between the people assigning training and those conducting it, which often leads to massive gaps in training administration that can unknowingly cost a fleet millions.
However, when a fleet’s Safety team has visibility into how their Operations team is conducting training, they can hold trainers accountable and ensure they understand the goals of the plans that have been assigned—increased visibility leads to improved accountability.
Operations: Inconsistent Expectations Lead to High Turnover
With such a competitive landscape for recruiting drivers, it can be easy for a recruiter to embellish the inner workings of their fleet to convince a driver that’s where they belong. While this may get a driver in the door, it is an enormous culprit for high turnover.
On the other hand, when a fleet’s Recruiting team is coordinating with their Operations team and has direct data surrounding a fleet’s daily operations, they can recruit drivers that will better fit a fleet’s culture, making them more likely to stick around for the long haul—increased engagement results in a better candidate selection and lower turnover.
Recruiting: New Hires Leave Soon After Onboarding
If a Recruiting department is consistently bringing in drivers that leave soon after starting, leadership will often lay the blame on Recruiting, but this is not always the case. It’s important to also look at the onboarding process when drivers are turning over in the first 90 days. Each and every driver has different professional needs and should be treated as such. Departments must work together to ensure drivers are fully prepared to hit the road safely
While some aspects of a fleet’s onboarding program must be standardized, when Recruiting, Safety, and Operations share data surrounding a new hire they can add tailored training or focused messaging to their onboarding plan that best meet the individual’s needs—purposeful onboarding programs result in stronger relationships and lower turnover.
How to Break Down Silos in Your Disparate Departments
While it may seem difficult to bring your fleet’s departments together, fortunately, there are tools that can help.
The Idelic Safety Suite® is the industry’s leading driver management platform, which brings all of a fleet’s departments together to work out of the same centralized command center, giving them the visibility and tools they need to create processes using all of a fleet’s data and departments.
If you’d like to learn more about how Safety Suite can help your fleet avoid the dangers of disparate departments, watch a 2-minute demo or sign up for a deep-dive here.