During our webinar with FleetOwner, “Retaining Drivers by Bringing Safety, Operations, and Recruiting Together,” our presenters discussed how fleet departments can best work together to retain drivers. During the presentation, which you can watch a full recording of here, the discussion highlighted three things every fleet should understand about retaining drivers and breaking down silos between departments:
#1: Disparate Departments Arise Because Information Is Not Easily Shared Between Departments
Communication about a fleet’s initiatives and policies, as well as data about a driver or prospective recruit, are both forms of information that are crucial to retaining drivers. When fleets don’t share this information, Recruiting teams are liable to make promises they aren’t aware can’t be met, and Onboarding teams won’t have access to the information about a new driver they need to properly onboard them.
#2: Fleet Departments Should Seek to “Overcommunicate” With One Another
For most people, the default amount of communication they engage in isn’t enough. It is better to feel like you are communicating too much than to feel like you’re communicating just enough and potentially missing important information. Fleets can encourage this amount of communication by sharing data and systems or by scheduling regular, recurring meetings between department heads and managers.
#3: Data Is Useless If It Isn’t Easily Accessible
Trucking fleets today have a plethora of data, but if the relevant teams in a fleet aren’t able to access it, then storing it isn’t helping a fleet beyond meeting compliance requirements. As an example, Safety teams will often need data on driver performance that is housed by the Operations or Recruiting teams. Data silos between these departments can get in the way of a Safety team doing its job.
How Fleets Are Retaining Drivers by Breaking Down Silos Between Departments
Implementing the advice above can seem difficult, but it doesn’t have to be with the right tools.
The Idelic Safety Suite® is the most comprehensive driver management platform in the trucking industry, consolidating all of a fleet’s disparate technology systems under a single platform. By bringing all fleet data into a single platform, departments share data between themselves from all of their third-party systems, ensuring every member of a fleet has the access to information they need to engage and retain drivers.
If you’d like to learn more about how Safety Suite helps fleets break down barriers between their departments, watch a 2-minute demo video or sign up for a deep dive here.