During the TCA webinar, “Building Onboarding and Orientation Programs that Retain Drivers for the Long Haul,” presenters discussed how truckload fleets can institute an onboarding program that retains drivers and integrates them into a fleet’s culture. During the presentation, which you can watch a full recording of here, the presenters mentioned three takeaways every fleet can recognize to improve their onboarding:
#1: Recognize That Onboarding and Orientation Aren’t the Same Thing
In the past, fleets would operate as if drivers were ready to hit the road after a brief orientation. With the driver shortage today, many fleets have learned that onboarding is an important, ongoing process. Generally, 2-3 days is an acceptable amount of time for orientation, while the emergent view is that onboarding should be a 90-day to even year-round process.
#2: Handoff from Orientation to Onboarding is Crucial
In the past, fleets would give drivers a certificate for completing orientation, quickly introduce them to their manager, and then send them on the road. Today, most fleets recognize the importance of making sure a driver has connected with their new manager and the expectations for their role are fully understood. Without a specific, planned handoff to ensure this takes place, fleets risk increasing their 90-day turnover rate.
#3: Accountability in Onboarding Can Be the Difference Between Success and Failure
Most fleets have an onboarding plan in place to ensure their drivers begin work on the right foot. However, while it’s easy to have a plan in place, it is much harder to ensure that it is followed. Giving executives and upper management visibility into the onboarding process can help hold driver managers accountable to the goals of their fleet’s specific onboarding program.
How to Implement Best Practices From the Airline Industry
Implementing the advice above can seem difficult, but it doesn’t have to be with the right tools.
The Idelic Safety Suite® is the trucking industry’s leading driver management platform, helping fleets consolidate all of their third-party systems into a single platform, share data between departments, and rigorously follow their training and onboarding programs.
Instill safety-first values into every member of your fleet with Safety Suite. By giving visibility into the onboarding process and building accountability, Safety Suite helps fleets rejuvenate their safety culture and improve retention by as much as 43%.
If you’d like to learn more about how your fleet can improve its onboarding program with Safety Suite, watch a 2-minute demo or sign up for a deep dive here.